Frequently Ask Questions

Q: How do I order?


  • Send all POs over EDI to Peabody Sales & Service. We get many emails through out the day from our customers for quotes and to expedite your order make sure to EDI PO’s.
  • If you are not familiar with how to EDI a PO below is Hajoca Job Aid.

Q: How accurate is your inventory?

A: Our inventory is updated hourly.

Q: What if I am looking for a bulk order?

A: Please call 978-651-3300 for any bulk order request.

Q: Why do you stock some of the products you have available?

A: In the four decades that followed that has grown to supplying product to some of the nation’s largest big box retailers and fulfilling their e-commerce orders. On any given day we ship hundreds of orders via UPS across the country. So when you see that we have something you may need please know we will strive to fulfill that order with the same “knock your socks off” urgency we do with all orders.

Q: Do you have any discounted inventory?

A: Yes, do due the type of customer we have product that may have been returned for a number of the following reasons: Customer ordered the wrong color, size or there be a compatibility issue, cosmetic imperfections, or customer may have changed their mind.

Regardless of the reason for the product being returned, all products are inspected and if ready for resale placed in PSSOutlet. Due to whatever damage the unit may have it will be priced even lower as the same product when new. Therefore making it exceptional value. If you can live with a minor dent and ugly packaging, then you’ll save some serious bucks. You may check out our PSSOutlet for inventory that is updated by our Returns Department. Please send any questions on products listed on the form located on the site or email

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